Privacy Policy

Last Updated: October 2026

At Astun Pharmalabs, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, submit an enquiry, request our services, or communicate with us through our website.

1. Information We Collect

When you interact with our website, you may voluntarily provide information such as your name, company or organization name, email address, phone number, location, service requirements, project details, and any other information you choose to include in an enquiry or communication.

We may also automatically collect limited technical information when you visit our website, such as your IP address, browser type, device information, pages visited, approximate usage information, and other standard website analytics data.

2. How We Use Your Information

We use the information we collect to respond to enquiries, understand your requirements, provide information about our services and solutions, prepare quotations or proposals, communicate regarding projects or service requirements, provide customer support, improve our website and services, and maintain appropriate business and service records.

Where required, we may also use information to comply with applicable legal, regulatory, accounting, or security requirements.

3. Contact and Enquiry Information

If you submit a contact form, enquiry, quotation request, or service request through our website, the information you provide may be received by our team through email or other communication channels used for managing enquiries.

We use this information only for legitimate business purposes, including responding to your request, discussing your requirements, and providing relevant information about our products and services.

4. Information Sharing

Astun Pharmalabs does not sell, rent, or trade your personal information to third parties.

We may share information with trusted service providers, technical partners, consultants, professional advisers, or other parties where reasonably necessary to operate our website, provide requested services, process enquiries, maintain our systems, or comply with legal obligations.

Any such sharing will be limited to what is reasonably necessary for the relevant purpose.

5. Cookies and Website Technologies

Our website may use cookies and similar technologies to improve functionality, understand website usage, remember preferences, and improve the overall user experience.

We may also use analytics or similar technologies to understand how visitors interact with our website. You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

6. Third-Party Services and Links

Our website may contain links to third-party websites, platforms, applications, or services. These third-party services may have their own privacy policies and terms of use.

Astun Pharmalabs is not responsible for the privacy practices, security, content, or policies of third-party websites. We recommend reviewing their privacy policies before providing personal information through those platforms.

7. Data Security

We take reasonable technical and organizational measures to protect the information we collect against unauthorized access, misuse, alteration, disclosure, or loss.

However, no website, online communication method, or electronic storage system can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted or stored electronically.

8. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purpose for which it was collected, respond to enquiries, provide services, maintain business records, resolve disputes, enforce agreements, or comply with applicable legal and regulatory requirements.

When information is no longer required, we may securely delete, anonymize, or otherwise dispose of it where appropriate.

9. Your Privacy Rights

Depending on applicable laws and circumstances, you may have certain rights regarding your personal information. These may include requesting access to information we hold about you, requesting correction of inaccurate information, requesting deletion of certain information, or withdrawing consent where processing is based on consent.

To exercise an applicable privacy right or make a privacy-related enquiry, please contact us using the contact details provided below.

10. Children’s Privacy

Our website and services are primarily intended for businesses, organizations, professionals, and other users seeking information about our products and services.

We do not knowingly collect personal information from children for purposes that are not permitted by applicable law.

11. Business Communications

If you provide your contact details through our website, we may contact you regarding your enquiry, requested service, project requirements, quotation, or other related business communication.

Where required by applicable law, we will provide appropriate options to manage or withdraw from non-essential communications.

12. Changes to This Privacy Policy

Astun Pharmalabs may update this Privacy Policy from time to time to reflect changes in our website, services, business practices, technology, or applicable legal requirements.

When changes are made, the updated version will be published on this page along with a revised Last Updated date. We encourage visitors to review this page periodically.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the way we handle personal information, you can contact Astun Pharmalabs using the details below.

Email

astunpharma@gmail.com
astunservice@gmail.com
info@astunpharmalabs.in

Phone

+91 94918 92777
+91 91331 10215
+91 96200 52599

Address

Plot No. 5-5, 35/252, Industrial Estate, Prashanti Nagar, Mythri Nagar, I.E., Kukatpally, Hyderabad, Telangana – 500072.

14. Consent

By using our website and voluntarily submitting your information through our contact or enquiry forms, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described above, subject to applicable law.